Help signing in

I forgot my password

Merva does not offer a self-service password reset yet. Email support@merva.sa from the address registered on your account.

I lost access to my authentication app

Your organization's administrator can reset two-step verification for your account from the Users page. You then sign in with your password alone, and you can set it up again in the Security section of your settings.

I don't have an account

If your organization uses Merva, ask its administrator to invite you: they create an invitation link on the Users page and share it with you, and the link expires after 7 days. If your organization does not use Merva yet, you can create its account or request a free trial.